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Privacy Policy

Last Updated: November 2024

1. Introduction

We, the creators of motiplan (the "Service" or "Application"), are committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, shared, and protected when you use our web application and related services.

By accessing or using motiplan, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy. If you do not agree with our practices, please do not use our Service.

2. Data Controller and Contact Information

For the purposes of data protection laws, including the General Data Protection Regulation (GDPR), Brazil's General Data Protection Law (LGPD), and other applicable regulations, the controller of your personal data is:

Organization: motiplan

Email: jayappsolutions@gmail.com

3. Information We Collect

We collect information necessary to provide, maintain, and improve motiplan. The types of information we collect are:

3.1 Information You Provide to Us

  • Account Information: Name, email address, password, profile information and preferences, subscription tier and billing information, payment method details (processed securely through PayPal)
  • User Content: Tasks, goals, calendar events, scheduling information, task steps and breakdowns, categories and custom settings, notes, reminders, and planning data
  • Communication Data: Messages sent to our support team, feedback and feature requests, correspondence regarding your account

3.2 Information Collected Automatically

  • Device and Usage Data: IP address, device type, operating system, browser information, unique device identifiers, crash logs, and network information
  • Authentication Data: Authentication tokens, session identifiers, login timestamps, and access logs

4. How We Use Your Information

We use the information we collect for the following purposes:

  • Service Delivery: To create and maintain your account, deliver features, process subscriptions, and provide support
  • Service Improvement: To analyze user behavior, develop new features, conduct research, and troubleshoot issues
  • Communication: To send transactional emails, service notifications, and respond to inquiries
  • Security and Compliance: To maintain security, prevent fraud, and comply with laws
  • Personalization: To tailor content to your preferences and remember your settings

5. Third-Party Services and Data Sharing

5.1 Service Providers

We do not sell your personal information. We use trusted third-party service providers to operate motiplan:

  • Supabase: For database management, authentication, and backend infrastructure
  • PayPal: For processing subscription payments and billing (PCI DSS compliant)
  • Vercel: For hosting our web application

5.2 Data Sharing Restrictions

We do not share your personal information with third parties for marketing purposes without your explicit consent. We may disclose information when required by law, to protect rights or safety, or to enforce our agreements.

6. Data Security

6.1 Security Measures

We employ industry-standard security measures:

  • ✅ SSL/TLS encryption for data transmission
  • ✅ Database encryption for stored data
  • ✅ Strict access controls and authentication
  • ✅ Regular security audits and penetration testing

6.2 Limitations

While we implement robust security measures, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your information.

7. Your Data Protection Rights

We respect your privacy rights. Depending on your location, you may have the following rights:

GDPR Rights (EU/EEA Residents)

  • ✓ Right to Access your personal data
  • ✓ Right to Rectification of inaccurate information
  • ✓ Right to Erasure (deletion) of your data
  • ✓ Right to Restrict Processing
  • ✓ Right to Data Portability
  • ✓ Right to Withdraw Consent

LGPD Rights (Brazil Residents)

Brazilian residents have equivalent rights, including the right to access, correct, delete, and request limitation of processing your data.

How to Exercise Your Rights

To exercise any of these rights, contact us at jayappsolutions@gmail.com with your account email and specific request. We will respond within 30 days.

8. Data Retention

We retain your personal information for as long as necessary to provide the Service:

  • Active Accounts: Data retained while your account is active
  • Deleted Accounts: Data deleted within 30 days; backups retained up to 90 days
  • Legal/Financial: Retained as required by law (typically 7 years for tax purposes)

9. Children's Privacy

motiplan is not intended for individuals under 18. We do not knowingly collect personal information from children under 18. If you believe your child has created an account, contact us at jayappsolutions@gmail.com.

10. International Data Transfers

Our Service is hosted on servers in multiple countries. By using motiplan, you consent to transfers of your personal information to countries outside your residence. We implement safeguards including standard contractual clauses and adequacy decisions where applicable.

11. Subscription and Billing Information

Subscription payments are processed through PayPal. We do not store credit card information directly. PayPal handles all payment processing in compliance with PCI DSS standards. Subscription and billing records are retained as required by law.

12. Cookies and Tracking

We use cookies and tracking technologies to maintain your session, remember preferences, and analyze usage. You can control cookies through your browser settings.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates become effective immediately upon posting. We will notify you of material changes by posting the updated policy and sending a notification email. Your continued use of motiplan constitutes acceptance of the updated Privacy Policy.

15. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Email: jayappsolutions@gmail.com

Website: https://motiplan.app

16. Additional Information for Specific Regions

16.1 European Union (GDPR)

Under the GDPR, you have the right to lodge a complaint with your local data protection authority if you believe we have violated your privacy rights.

16.2 Brazil (LGPD)

Under the LGPD, you have the right to lodge a complaint with the Brazilian National Data Protection Authority (ANPD) if you believe we have violated your privacy rights.

16.3 California (CCPA)

California residents have the right to request information about personal information collected and how it is used. You may designate an authorized agent to make requests on your behalf.

By accessing and using motiplan, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal information as described herein.

© 2024 motiplan. All rights reserved.